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Delivery & Returns

DELIVERY

We aim to despatch your goods within 3 - 4 working days.

Delivery charge will be a flat rate of £4.95 regardless of order size

International buyers please contact for postal rate

RETURNS

We are confident you will be delighted with all your purchases from The Kiln Store.   However, should you be unhappy with any item, please return to us, as new, within 7 days and we will arrange an exchange or refund. Delivery costs will not be refunded.

If any item arrives damaged or faulty please contact us within 7 days of receipt and we will arrange an exchange. if you fail to contact us within the 7 days we will have no liability for items said to be damaged or faulty on delivery.

We regret that unless faulty, earrings cannot be returned.

By placing an order you agree to the above terms & conditions.

 

Send returns to:  The Kiln Store, 23 Traill Street, Thurso, Caithness KW148EG